MocPOGO Support Center

Find answers to common issues or email us directly for further assistance.

Sales FAQs

Q1: Can I cancel my subscription after purchase?

Yes, you can cancel your subscription at any time. If you purchase the lifetime version then there is no subscription. To save you time in the cancellation process, please contact us and we will cancel your subscription within 24 hours.
Q2: What is the refund policy?

We do offer a 30-day money back guarantee on all of our products. If your problem is not resolved after analysis, you will be entitled to a refund. Please review our refund policy at https://www.mocpogo.com/refund-policy/.
Q3: Is it safe to purchase form your website?

Please rest assured that purchasing or installing our products is completely secure. Our website has an SSL certificate that fully safeguards every transaction and private information from being compromised. Our software also uses Entrust certificates which are secure and virus free. We can guarantee that your data and your device are 100% secure.
Q4: What to do if the purchase is not successful?

Please make sure that there is no problem with your internet connection. If you are still unable to purchase it may be due to bank restrictions, you can consult your bank's customer service.